texting, data, etc.), then you’re probably being charged fraudulently by a spammer.Click on Billed usage to see the details behind this monthly .99 charge.
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If you’re with AT&T, here’s how to spot the scam charges.
In this example, we are finding a scam charge on our AT&T wireless bill (this tactic has been termed cramming).
Any active subscriptions will be listed, and will look like this (we’ve called in and had these charges refunded, as you’ll note below, by the time of this writing): If you click on the title of a subscription, you’ll be given details as well as a link where you can dispute the charge.
At the time of this writing, the link did not work for us (resulted in a red error message on the screen), so we called in to dispute the charge. Our main problem with these charges is that the phone provider (in this case AT&T) gets a portion of the profits. On October 8th, 2014, AT&T settled claims with the FTC for customers billed for these SMS scams for $105 million.
Tour wireless provider should have a process in place to enable you to get reimbursed for SMS spam messages you receive.
In the case of AT&T, simply forward (on your i Phone, select the text message, hit the “edit” button at top right, select the message, and hit “Forward” at bottom right) the message to 7726‘.
This will take you to a Manage Mobile Purchases & Downloads page, where you’ll see your purchase history.
Adjust the date ranges and go back in time to make sure there aren’t any subscription charges you missed.
Have you ever gotten a text message that is obvious spam, and it’s asking you to reply STOP to cancel, but you’re hesitant to do so knowing that you may confirm your identity to the spammer?
We’ll show you how not only to stop text message scam from coming through, but how to prevent your wireless account from being charged a monthly fee, how to report these numbers to your phone provider, and how to be reimbursed for the text charges themselves.
These unwanted messages are both annoying and time consuming.