From an officer safety, business process improvement standpoint, it's a large accomplishment." Political leadership was cited as a critical factor in all of the top states in this year's survey. Terry Mc Auliffe's mission to create a "new Virginia economy." The state's IT office supported that mission in a range of projects, from transportation and natural resources to education and public safety — but perhaps most of all with a suite of enhancements in the commonwealth's health and human services agencies.A new Medicaid Case Management System allowed for the retirement of a legacy mainframe system and has processed more than 900,000 applications since October 2014.And the outlook suggested by the 2016 survey is as strong as one would expect given the financial growth of the gov tech sector and the public's increasing interest in civic participation.
Other innovative projects include a multi-state shared services offender management system, a new inmate banking system, three new administrative Web portals and an online continuing education system.
The state's outstanding performance in this area can be credited not only to leadership from Gov.
Missouri Highway Patrol's enhanced MO Automated Criminal History System fingerprint portal integrates with live-scan fingerprint devices, cross references fingerprint searches with iris scans and photos, and replaces a legacy system that was more than 10 years old.
The new system can also connect with the FBI's record system so other states can use Missouri's data.
Common trends among the A students were a strong focus on cybersecurity, shared services, cloud computing, IT staffing, budgeting and use of data.
But even among the best, there were those who stretched ahead even further to demonstrate to rest of the nation what best practices look like.
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I think this reflects how critically important ICT has become to government service delivery, and the priority governors and legislators place on it as we continue to come out of recessionary times.
More states received an A grade this year than ever before, and the effort states are putting into innovation, collaboration and making sure their investments are well aligned with the priorities of the people they serve has never been higher." States with a solid A grade this year are Michigan, Missouri, Ohio, Utah and Virginia.
Jay Nixon's office, but also to a tech-centric culture that runs throughout state departments, explained Missouri Acting CIO Richard Kliethermes.