When we message with people on the Internet, we deserve to know they are, well, people.In a time where bots drive more than 60% of web traffic, it’s reasonable for consumers to be wary of chatbots masquerading as humans.
Still, look for those patterns and consider some of the tactics below.
Chatbots have become advanced, but there are still ways to trip them up and out them as the imposters they are.
Repeat Answers When people chat with bots, they are punching data into a series of if-then interactions.
There’s only so much time to code, so some responses might have more than one trigger.
Other types include social media chatbots that automatically send a thank you message when you follow someone new.
You might also receive bot-like responses that are actually the result of a customer service rep using a tool to save time typing.Chatbots are computer programs designed to simulate exchanging messages with a human.They match messages from real humans with combinations of keywords and other responses stored in their database.Real humans use lots of sentence fragments when they’re chatting.Or They Do the Opposite Other bots will try too hard to speak casually by using an excess of “lols,” emoji and similar characters.Responds Suspiciously Quickly Real humans need to sleep and take more than .1 second to type a detailed response.